Support

Frequently Asked Questions

Frequently Asked Questions

What products does Manhattan Linens offer?

Manhattan Linens offers a wide range of home textiles and decor, including Bedding, Sheets, Comforters, Down Comforters, Pillows, Down Pillows, Table linens (Table, Tablecloths, Napkins), Throws, Decorative Pillows, Runners, Duvet Covers and Bed Skirts, Pillow Covers & Shams, Pillow Cases, Pet Beds & Accessories, Blankets & Quilts, Home Decor, and Accessories.

What materials are used in your bedding and pillows?

We source high-quality materials for comfort and durability, including cotton, cotton blends, microfiber, down and down alternative fills, and premium inner fabrics. Specific product pages list the exact materials, fill weights, and care instructions.

How do I choose the right duvet cover or bed skirt?

For duvet covers, match the size to your duvet insert (e.g., Queen duvet cover for a Queen duvet). Consider weave and thread count for feel and longevity. For bed skirts, select the drop length to suit your bed height and mattress thickness. Our product descriptions provide sizing guidance and compatible bed types.

What care instructions should I follow for linens?

Care instructions vary by product. Generally, washing with like colors in cold to warm water, using a mild detergent, and drying on low heat or line drying is recommended. Please refer to the care label on each product page for specific guidelines.

Do you offer matching sets or coordinated collections?

Yes, many of our items are organized into coordinated collections, allowing you to mix and match Bedding, Table linens, Throws, and Decorative Pillows to create a cohesive look. Product pages often highlight complementary pieces.

What is your return or exchange policy?

We offer a customer-friendly return and exchange policy for eligible items. If you are not satisfied with your purchase, contact our support team within the specified timeframe for guidance on returns, exchanges, and any required conditions.

Do you offer personalized or custom items?

Some product categories may offer customization options such as monogramming or custom sizes. Availability varies by item. Please check the product page or contact customer service for details.

How long do orders typically take to ship?

Most orders are processed within 1–2 business days and shipped via our standard carrier. Shipping times depend on destination and the chosen shipping method at checkout. Expedited options may be available for select items.

Do you ship internationally?

We primarily serve customers in [Your Region]. For international shipments, please refer to our shipping policy or contact customer support to confirm availability and rates for your location.

What payment methods do you accept?

We accept major credit and debit cards, and may offer additional payment options at checkout. For security, all payment processing follows industry-standard encryption.

How can I contact Manhattan Linens support?

You can reach our support team via email, live chat, or phone during business hours. Visit our contact page for the latest contact details and response times.

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